AVG Secure VPN

AVG Secure VPN

VPN AVG Secure VPN
Based in Czech Republic
Logs Connection logs
Price $3.99/mo.
Support Email
Refund 30 days
Website https://www.avg.com/
 
AVG is one of the best-known names in anti-virus software. Less well-known is their VPN service, the AVG Secure VPN. In this AVG VPN review, we put the service through a range of tests to see if this VPN can compete against some of the other big players in the industry. While there were some good aspects of AVG VPN that we liked, there were also some problems that keep us from recommending the service.

AVG Secure VPN Overview

Here’s a summary of the AVG Secure VPN pros and cons we identified for this AVG Secure VPN review.

Important FACTs:

  • AVG is owned by Avast Software s.r.o.
  • AVG Secure VPN shares a server network with Avast SecureLine VPN
  • Avast used to sell user data collected through their antivirus products

AVG VPN PROs:

  • Attractive, easy to use apps
  • No leaks detected
  • Strong security and encryption
  • Support for Windows, Mac, iOS, Android
  • Some streaming support
  • Some torrenting (P2P) support

AVG VPN CONs:

  • AVG VPN keeps connection logs
  • Small server network
  • Slow speeds
  • No support for Firestick, Linux, or routers
  • No WireGuard support
  • Reasonable price at the start
Given the unusual circumstances surrounding the AVG Secure VPN, we thought we should talk about those issues right up front. Here are some things that are very important to know about AVG Secure VPN.

AVG is owned by Avast Software s.r.o.

AVG is owned by Avast Software s.r.o., which is based in Prague, Czech Republic. While some seem to consider the Czech Republic an excellent location for a VPN, we wouldn’t go quite that far. Even though the country is not party to the FVEY (Five Eyes) or other major international surveillance organizations, it does reportedly cooperate with them at times. avg vpn based in czech republic As a result, we consider the Czech Republic to be a decent location for a security and privacy company. It is surely better than places like the United States or the UK, but not as good as some other locales we discuss on this site.

AVG Secure VPN shares a server network with Avast SecureLine VPN

No review of AVG Secure VPN is complete without discussing past activities of the parent company. But first, let’s cover some background information. In 2016, Avast Software agreed to buy AVG. One result of that transaction is that AVG Secure VPN shares the same VPN server network as Avast Secureline VPN. This reflects badly on AVG’s VPN because the Avast network is not large, nor is it particularly fast. In addition, the network has a limited capacity for streaming geo-blocked content and P2P (torrenting) activities. Worse, Avast has been caught doing some sketchy things in the past. All in all, we would much prefer to see AVG Secure VPN as a completely independent service, rather than its current status. What kind of sketchy things are we talking about? Read on…

Parent company caught selling user data

In 2019, privacy experts discovered that Avast was using their antivirus products to harvest user data which was then sold to third parties. While the company claimed that the data they collected could not be used to identify or target you, every data record included a unique device ID. That ID was unique to each installation of Avast antivirus meaning that every bit of data collected could be assigned to a particular installed copy of antivirus. Further, the data that was collected was extremely detailed, including every every click the user made, and the exact millisecond they made that click. With that level of data gathering, buyers of Avast’s data would have a good chance of discovering a user’s actual identity by correlating device ID’d activities with activities of known users. Knowing that device ID xyz logged into your website at the exact same time that a user named Heinrich Long also logged in would make it easy to figure out that device ID xyz belongs to me. Voila! You can now connect all the data for that device ID with me, and get a ton of information about exactly what I do online. And of course, this information is very valuable to advertisers. After being outed by researchers, Avast stopped collecting and selling user data this way. But it brings up a big issue of trust. Given Avast’s past actions, and the fact that Avast owns AVG, are you comfortable trusting your private data to them? Note: We’ve seen these same issues in other VPNs that have embedded tracking libraries in their apps. See our Hotspot Shield Review for more info. As you can see, the Avast connection affects the AVG Secure VPN in many ways. Keeping this in mind as you read on will be helpful.

AVG VPN PROs

The AVG Secure VPN offered good answers to several of the questions we posed ourselves during testing. These include:

Attractive, easy to use VPN apps

AVG Secure VPN has attractive, easy to use VPN apps that are very simple to install. There’s nothing fancy to do, no special tweaks or complicated processes to follow. Install it the way you would for any app and start it up. As you can see here, the app is really sharp looking, and clean to boot. Some VPN services plaster their apps with all sorts of esoteric settings that only hard-core techies will even understand, much less need to mess with. We noted this issue in our TorGuard review. No such problems exist with the AVG Secure VPN. Below is the Windows VPN client that we tested for the review.
AVG VPN Windows
AVG’s Windows VPN client was easy to use. By default, the VPN automatically selects what it considers to be the optimal VPN server location for you. While this will probably be optimal for general VPN use, you’ll want to choose different servers for different activities (streaming and torrenting, in particular). To select a different server location, hit the Change Location button and select one of the 57 server locations in 36 countries that works best for whatever you need to do.

Strong security and encryption

As we always do when testing VPNs, we put AVG Secure VPN through our leak testing process. AVG did a good job here too and we didn’t see any problems. The Secure VPN didn’t show any signs of leaking or security flaws. Like most VPNs, the service doesn’t yet support IPv6, so there were no leaks there.
AVG VPN Leak Test
We did not find any leaks with AVG VPN.
In conclusion, Secure VPN users should be safe against data leaks. The Secure VPN has a kill switch now. As with many other VPNs, it is not activated automatically, but you can turn it on in the client’s settings area. If you do activate it, the kill switch will protect you if the connection to a VPN server fails. The AVG Secure VPN also uses industry-standard encryption to make sure your online activities are secure from prying eyes. The Windows and Android apps use the following: The iOS and Mac apps use: Right now, AVG does not offer a VPN ad blocking feature. Some VPNs offer built-in protection to block ads and tracking on your device. This is usually done by filtering DNS requests and blocking out the bad offenders. Two excellent VPNs that offer an ad blocking feature are Surfshark and NordVPN.

Support for Windows, Mac, iOS, Android

The AVG Secure VPN supports devices that run recent versions of the Windows, Mac, iOS, and Android operating systems. Unfortunately, it doesn’t include any browser extensions, despite all the people who are now using a VPN for Chrome and other browsers. Additionally, there is no support for Linux, routers, or any of the less-common operating systems. However, wherever the Secure VPN does work, you’ll find the same clean, sharp-looking interface. AVG really did a good job on this. Below is the Android VPN app we examined for this review: AVG Secure VPN Android An AVG VPN subscription supports up to 5 simultaneous device connections. This is pretty much standard for the industry and should serve most individual users well. Note: While 5 simultaneous connections should be sufficient for most people, if you need more, there are options. A particular standout is Surfshark, with an unlimited number of simultaneous connections and solid performance as well. Here’s a link to our recent Surfshark review.

Some streaming support

Many people are looking to use a VPN for streaming, and AVG Secure VPN caters to those needs. Whether you are looking for the best VPN for Disney Plus or want to stream Netflix, then AVG VPN might have some servers that work. With that being said, we did run into some issues with our streaming tests. A few VPN services have the ability to defeat the geo-blocking techniques used by streaming services. They use VPN servers located inside the relevant geographic regions to make the streaming services think you are physically located in an “acceptable” location, regardless of where you are actually located. AVG Secure VPN is one of those capable few. But as we said earlier, only certain AVG servers are capable of breaking through. Here are the specialized AVG Secure VPN servers that can unblock geo-blocked streaming services.
avg vpn streaming server locations
AVG VPN can stream geo-blocked content, but only from these server locations.
With such a limited set of streaming servers, your ability to stream content from a variety of sources is quite limited. If you happen to be subscribed to a streaming service with a library in Germany, the UK or the USA, you could be in luck. If not, and streaming content is important to you, AVG Secure VPN is not a good choice. You might want to take a look at our newly-updated list of the best VPNs for streaming. But back to the VPN review at hand. The next question is:

Does AVG VPN work with Netflix?

In particular, can the AVG Secure VPN stream geo-blocked content from the US Netflix library? We tested AVG’s USA, Miami and also USA, New York locations. Despite these servers being designated for streaming, our tests found both AVG servers were blocked by Netflix. In other words, the US Netflix library was inaccessible. There are rumors that their Gotham City server can connect to Netflix, but we were unable to confirm this. Even if our experience was just an anomaly, and one or more of these locations does sometimes work, it still makes us nervous. Why? Because the AVG VPN has a very small number of servers in their network and very few of these servers are designated for streaming. Netflix needs only to figure out how to block access from three locations to completely stop all AVG VPN users from reaching the US Netflix library. Compare this to a service like NordVPN, which has almost 2,000 servers in the USA alone, several of which we have successfully used, and all of which should be able to connect to Netflix US. If streaming Netflix and other geo-blocked content is important to you, this NordVPN review shows why they are our favorite streaming VPN. While we are here, let’s talk about a related subject…

Does AVG VPN allow torrenting?

Just as AVG Secure VPN provides special servers for streaming media, they also provide special servers for torrenting (P2P). As with streaming, their selection of P2P servers is rather limited. There are a total of 8 torrenting (P2P) server locations in the AVG VPN network:
avg secure vpn p2p torrenting
The Secure VPN has a small number of servers optimized for P2P torrenting use.
Even if you could live with the limited number of P2P server locations, there is the issue of speed. As you will see a little later in this AVG VPN review, the service is slow. A limited selection of slow servers doesn’t make for a great torrenting VPN. See our recommended VPNs for torrenting if you want to consider other options with better P2P support.

AVG Secure VPN CONs

We’re sorry to say that not all the questions we posed resulted in answers we liked. Specifically:

AVG VPN keeps connection logs

We dug through AVG’s VPN-specific privacy policy to see what we could find. Unfortunately, it does not look good. While the company doesn’t keep usage logs, they do keep connection logs. And these VPN connection logs record far more than you would think. The privacy policy says they record:
  • Timestamps of your connections, which indicate when you log on and off the network. (Note that timestamps on their own aren’t a deal-breaker. ProtonVPN also does this.)
  • The subnet of your originating IP address, which consists of three-quarters of your full IP address. While this isn’t enough information to uniquely identify your computer or mobile device, the odds of multiple devices with the same subnet being connected to the AVG VPN network are pretty small.
  • The IP address of the VPN server you are using.
  • The amount of data transferred while you are logged on.
While the privacy policy explains the reasons for recording each type of data, this is still an awful lot of data. Combining it could take someone a long way toward uniquely identifying you and what you are doing online. The privacy policy was also unclear about how long they keep the data that they log. We would really prefer the AVG Secure VPN kept no logs at all, particularly given Avast’s history. If all this leaves you as uncomfortable as it does us, check out this list of no-logs VPN services that have been verified.

AVG VPN has a small server network

At the time of this review, the AVG Secure VPN server network consisted of 58 server locations in 34 countries. While this isn’t the smallest VPN server network out there, you can certainly find better options. Our top-two picks have large server networks, as we discuss in the ExpressVPN vs NordVPN comparison. A bigger server network offers real benefits. More servers in more locations gives you more options. It makes the network more redundant, which could be important in case of war or natural disaster. It means there is more bandwidth in the overall network, reducing the risk of slowdowns and giving you additional servers to connect to if one is overloaded. And more servers is important when it comes to unblocking websites. As we discussed earlier, with only a handful of servers designed for streaming blocked content, the chance that you will one day be completely unable to connect to the streaming service you need is high. When it comes to VPN server networks, bigger really is better. AVG needs to get bigger.

AVG VPN is slow

We ran speed tests of the AVG Secure VPN on a fiber optic connection capable of  500 Mbps download speeds. All the tests were done with the AVG VPN Windows client and the OpenVPN protocol from my location in the US. The results were not very good. Note: AVG Secure VPN does not support the WireGuard protocol, which offers faster speeds than OpenVPN. First we ran tests with AVG VPN servers in the United States. Here was an AVG server in Seattle at about 70 Mbps: AVG VPN speeds You can see in the screenshot above that this was the “Optimal location” closest to my physical location. It should have given me excellent speeds, but we’re only getting a fraction of my full baseline speed. Next up was an AVG VPN server in Los Angeles at 43 Mbps. AVG secure vpn speed test Not looking good. This is about 9% of my full baseline speed. Next I tested an AVG VPN server in New York: 54 Mbps. AVG VPN is slow The AVG VPN speeds with the New York server were slightly better than Los Angeles, but still below Seattle, and far below my baseline speed. I also tested an AVG Secure VPN server in Toronto, Canada at about 65 Mbps. speed test for AVG VPN Once again, the results were not much better than previous server locations. This is not a good option if you need a VPN for Canada with premium speeds. What about servers in Europe? Lastly, I tested out AVG’s UK VPN server. It was about on par with other results: 66 Mbps. AVG VPN speeds UK So where does this leave us? AVG VPN is not the fastest VPN we’ve tested (that honor goes to NordVPN). If you’ve got the need for speed, then you should look elsewhere.

No support for Firestick, Linux, or routers

While the VPN does support the four most popular operating systems, it does not support Linux or routers. This can really be limiting depending on the devices and operating systems you want to use with the VPN. Another drawback is that AVG VPN does not offer any support for the wildly-popular Firestick streaming device, or Amazon Fire TV. If you fall in this category, see these best VPNs for Firestick that offer dedicated apps in the Amazon App Store.

No WireGuard support

The Secure VPN doesn’t support the WireGuard protocol. Most VPNs don’t, so we normally might not consider this a con of the product. But given how slow the network is right now, the lack of WireGuard support to speed things up makes it so here. In our WireGuard vs OpenVPN speed comparison tests, we found the WireGuard protocol to be about 58% faster than OpenVPN. In fact, with every server location we tested, WireGuard was faster.

Reasonable pricing at the start

The AVG Secure VPN offers reasonable pricing for new customers. As you can see in the image below, their price for 5 devices is $4.99 per month for a one-year subscription, and $3.99 per month for a 2-year or 3-year subscription (all subscriptions are billed immediately). These prices are in line with other VPNs, although we would not consider this to be the cheapest VPN by a long shot. avg vpn pricing However, if you look carefully at the image, you will see that these prices are just for your initial subscription. After the first term, the prices go up substantially. Keep that in mind when considering the price of a Secure VPN subscription and comparing against other services. AVG does offer a 30 day money-back guarantee on this VPN. The refund policy page is confusing, thanks to the number of different products and distribution channels that are addressed on the page, but once you find the right form to fill out, it seems straightforward.

AVG Secure VPN FAQ

Here’s a collection of important / common questions that people searching for the AVG Secure VPN tend to ask.

Is AVG Secure VPN really secure?

This VPN is secure. It uses industry-standard encryption, showed no leaks during our testing, and includes a kill switch that defaults to off, but can be turned on in seconds. It is important to be clear on this point. When we say that AVG Secure VPN, or any other VPN is secure, we are not guaranteeing that they are 100% secure. No one can guarantee that. All AVG or anyone else can do is use the most secure encryption algorithms and VPN protocols that are available for the devices they support at the current time. Is it possible that someone will someday crack AES-256? Perhaps. Is it possible that the NSA or some evil genius has found a bug in OpenVPN or IKEv2 that would give them access to your data? It is unlikely, but can’t be ruled out with 100% certainty.

Does AVG offer free browser extensions?

One thing that the AVG Secure VPN lacks is browser extensions. Many competitors offer lightweight extensions for the top web browsers which give additional benefits such as the ability to control your VPN connection from within the web browser. While this might seem like a big oversight, there is a logical reason for doing so. AVG offers a full range of internet apps and services, including their own secure browser. AVG clearly wants to sell you their entire suite of products. Adding privacy and security features like VPN browser extensions to your regular web browser would work counter to that goal.

Does AVG have a free VPN?

AVG does not offer a free VPN. However, they do offer a free 7-day trial of the AVG Secure VPN for Windows users. This free trial is not open to other operating systems. But this is not the only VPN to do so. See these other free trial VPN services for additional options.

Does AVG VPN work in China?

While we weren’t able to test this ourselves, AVG support says that their VPN does not work in China. So there’s no point in testing it out. Many VPNs struggle to work in China and other areas that attempt to block VPNs. Fortunately, there are good solutions for these problems. For example, NordVPN offers obfuscated servers that can get through VPN blocks. See the best VPNs for China here.

AVG Secure VPN review conclusion

The AVG Secure VPN is in many ways a decent product. It seems designed for newcomers who simply want to turn it on and get back to using the internet. For basic use, it would probably be fine. It is easy to install, easy to use, and we didn’t find any data leaks during our testing. However, the VPN runs slowly on a small server network. It seems marginal at best if you want to stream content, or download torrents. Once you get past the initial discount, the price is kind of high, and the connection logs they keep on their users give us pause. Lastly, So the bad track record of the parent company (selling user data) is a major blow to trust. Putting all this together, we have the answer to our final question at the start of this review…

Is AVG Secure VPN worth it?

We can’t say that AVG Secure VPN is worth investing your time or money. There are too many other VPNs out there that offer much more value for the money.

Alternatives to AVG VPN

To learn more, click the VPN name below to read our full review. You can also grab the discount for the best savings. All three of these VPNs have a 30 day money-back guarantee.
  1. ExpressVPN [49% discount + 3 Months Free]
  2. NordVPN [68% discount]
  3. Surfshark

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